Security and Privacy of Transactions

The Company recognizes the importance of the security of the Clients’ personal data, as well as the electronic transactions carried out through the Website, and takes all the necessary measures with the most modern and advanced methods to ensure their maximum security. All information related to the personal details and transactions of the Customers are secure and confidential. To safeguard the security of the above, the Company takes all the necessary technical and organizational measures, such as indicatively the use of SSL encryption technology (SecureSocketLayer) for secure online commercial transactions, which is supported by the majority of browsers, through which the Customer makes use of its services. With the SSL protocol, all of the Customer’s personal information, including bank details, name and address, is encrypted when entered anywhere on the Website so that it cannot be read or altered in transit over the internet.

 

To carry out transactions, each Customer creates an account on the Website, for which a username and password are required. Only the Customer has access to the above data, who is solely responsible for maintaining their confidentiality and not disclosing them to third parties. In case of loss or leakage of the data, the Customer must inform the Company immediately, in order to cease any transaction under the above data, otherwise the Company bears no responsibility for the use of the confidential data by an unauthorized person. For security reasons, it is recommended to change the password frequently at regular intervals and to avoid using common or easily detectable passwords, as well as using a combination of symbols, upper- and lower-case letters and numbers.

 

The transactions carried out through the Website are governed by all the provisions that regulate both electronic commerce and commerce through a physical store. All information transmitted by the Customer to the Company is confidential and its use is made only to the extent deemed necessary for the provision of the services provided, as specifically defined in the Privacy and Personal Data Protection Policy of the Company. The Company does not disclose the details of the Customers and their transactions, unless it has a written authorization from them or this is required by law, by a court decision or a decision of another public authority. For the safety of the Customers, it is recommended that they handle all information provided through the Website as confidential and confidential and not to disclose it to third parties.

 

All payments made using a card are processed through the “Nexi e-Commerce” electronic payment platform of Nexi Payments Greece S.A. and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.